Shipping

Nature's Footprint uses UPS, FedEx and USPS. We ship within 2 business days and ship out of Bellingham, WA or Portland, OR.

If you would like a tracking number or haven't received your order within 10 business days please contact us.

Returns

Returns are accepted within 30 days of purchase. Nature's Footprint will impose a 15% restock fee. Customer pays shipping to our warehouse facility. If the order is be found in mint condition with all parts included, Nature's Footprint will refund within 7 business days after receiving the product.

Warranties

The customer needs to send back the individual defective part(s) at their cost. Once Nature's Footprint receives the item(s) and determines it was a workmanship or a product defect, a new part or parts will be shipped to the customer at our cost. For more on our individual warranty policies, see our warranties page.

Privacy Policy

Why We Gather Personal Information...

Our primary goal in collecting personal information is to provide Nature's Footprint, Inc. customers with superior customized online service. We use customer information to fill orders, communicate with customers regarding order status, send promotional information, enhance our site operation, and administer our systems.

Information Collection and Use

Information is gathered from every site visitor, our members, and anyone making a purchase or request through our website. We collect information through user forms completed on our site, the use of cookies, IP tracking, and server analytics.

We collect personally identifiable information from you in order to complete actions requested by you, such as order processing, poll participation, or providing order feedback. When you order one of our products or services, we collect and maintain the information you have provided to us.

We also gather non-identifiable information from every site user in the form of IP tracking, visitor paths, and other server analytics. This information is collected and compiled in such a way as to not be traceable to individuals. It is used in the form of aggregate data for the purposes of demographic, sales and marketing analysis and decisions.

Before confirming an online order, you will have the opportunity to review the order form and make changes and additions to information you have entered. These changes will be automatically kept for future use. We may require additional verifications or information before accepting any order.

Information Security

Credit card transactions and order fulfillment are handled by established third party banking, processing agents and distribution institutions. They are provided with information necessary to verify and authorize your credit card or other payment information or to process and ship your order.

Within Nature's Footprint, Inc., your information is kept on password protected, limited access servers. Wherever possible and applicable, Nature's Footprint, Inc. servers reside behind a corporate firewall that maintains controls on access to the system from both our internal network and the Internet.

Information Sharing

Nature's Footprint, Inc. will use not sell or rent your personally identifiable information. Your information may be shared if it is necessary to complete an action requested by you, such as newsletter delivery or order processing. We employ third party companies to perform functions on our behalf. These functions may include order fulfillment, package delivery, marketing assistance, postal and e-mail delivery, customer service, data analysis, and credit processing. The third parties we contract for these purposes have limited access to your personal information and may not use it for purposes other than completing their contracted services. Nature's Footprint, Inc. will comply with current local, state and federal law in the event a government agency requires your information to be disclosed.

Children and Privacy

You must be at least 18 years old to have our permission to use this site. Individuals under 18 years of age wishing to use this site must do so in the presence of an adult. Our policy is that we do not knowingly collect, use or disclose Personally Identifiable Information about visitors under 13 years of age. If you are the parent or guardian of a child under 13 years of age and believe that they have disclosed personally identifiable information to us, please contact us at so that we may delete the child's information.

Links to Other Websites

You may connect to third parties' web sites via hyperlinks we provide. We are not responsible for the information they provide or the collection or use of information by those third parties while you are on their sites. We encourage our users to be aware of the varied privacy policies of any web sites they visit.

Your Consent to this Agreement

By using any part of this site, you consent to this agreement and to the collection and use of information by Nature's Footprint, Inc. as specified above. We reserve the right to modify this policy. If we decide to change our Privacy Policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

Contacting Us

Please feel free to contact us by email or telephone with any questions, concerns, or feedback you may have.

Copyright

This entire website, copy, images, logos, indicia, text, content, and unique method of showcasing products is copyrighted 2012 Nature's Footprint, Inc.. Permission to use documents delivered from this World Wide Web site and/or server and related graphics is restricted. The name of Nature's Footprint, Inc. or any of the above trademarks or logos may not be used in advertising or publicity pertaining to distribution of this information without specific, written prior permission. The information contained in this website is subject to change without notice. We are not responsible for typographical, technical, or descriptive errors of products herein.

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